Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kasandra garza

kasandra garza

April 11, 2026

5  out of  5
rating by kasandra garza
"Had an easy time going through Sonia Flores insurance. The customer service was amazing and I would recommend going with Hannah she answered all my questions and and took her time going through the policy with me."
Profile photo of Yesenia Andrade

Yesenia Andrade

April 10, 2026

5  out of  5
rating by Yesenia Andrade
"Glenda was amazing! She answered all of my questions and helped me with everything I needed.She was very polite, attentive and professional! I would 100% recommend this place and Glenda to everyone I know."
We responded:
"Wow! Thanks for the review. Polite, attentive and professional...sounds like Glenda nailed it. We can't wait to help you or your friends whenever you need!"
Profile photo of Yesenia D

Yesenia D

April 10, 2026

4  out of  5
rating by Yesenia D
"I had a really good overall experience. Alexandra Delgado at State Farm was easy to work with and very helpful. She answered my questions clearly and kept things simple, which I really appreciated. Communication was good and everything went smoothly. Overall, a solid experience."
We responded:
"Hi Yesenia. Thanks for sharing your experience with my office. I'm happy to hear that Alexandra was able to make everything easy and clear for you. I look forward to hearing from you soon!"
Profile photo of Natalie Villasana

Natalie Villasana

April 10, 2026

5  out of  5
rating by Natalie Villasana
"Dee was amazing!"
We responded:
"Hi Natalie. I think you just made Dee's day! Thanks for the love! Feel free to call us if you need help or want to chat about insurance. We'll do our best to make it interesting and fun! "
Profile photo of Ruben Carbajal

Ruben Carbajal

April 10, 2026

5  out of  5
rating by Ruben Carbajal
"I recently purchased several life insurance policies here, and Isaac helped me navigate the process and find exactly what I needed at an affordable price. The entire team in this office is very friendly and kind. If you need insurance or just have questions call Sonia and her team."
We responded:
"Hi Ruben. I'm delighted to hear that Isaac was able to find you the right coverage for your needs and budget. Everyone in our office loves helping people and I know they will love hearing that you recommend our office to others. I look forward to hearing from you in the future!"
Profile photo of Edward Rosales

Edward Rosales

April 10, 2026

5  out of  5
rating by Edward Rosales
"Great first time experience when calling to this office Sara Garcia helped me tremendously more than other agencies I reached out to. As a first timer to getting insurance Sara made the process as smooth sailing as can be while informing me on generic insurance information one should know when looking for great rates."
We responded:
"Edward, thank you for sharing your positive experience with my office! I'm happy to hear that Sara was able to guide you through your first insurance purchase. Our goal is to make insurance easy to understand while finding great rates for everyone. Thanks again for your trust in us and I look forward to assisting you in the future!"
Profile photo of Blanca

Blanca

April 10, 2026

5  out of  5
rating by Blanca
"State Farm team was amazing. Very helpful and also very informative. Thank you so much."
We responded:
"Blanca, I am so happy to hear that you found everyone helpful and informative. It's our pleasure to assist you and I appreciate your trust in my office. If you have any questions or concerns in the future, please don't hesitate to reach out."
Profile photo of Jose Rosas

Jose Rosas

April 10, 2026

5  out of  5
rating by Jose Rosas
"Dee the receptionist was very informative thank you Dee. See you soon"
We responded:
"Jose, thanks for taking time to share some kind words about Dee. She is wonderful and I'll be sure to pass along your thanks to her. We look forward to seeing you again soon!"
Profile photo of John Cooper

John Cooper

April 10, 2026

5  out of  5
rating by John Cooper
"Very friendly and Professional"
We responded:
"Hi John. It's great to hear that our team made a positive impression on you. They work so hard on providing professional and friendly service. I appreciate the kind words and will pass this along to the team. "
Profile photo of Diana Aleman

Diana Aleman

April 10, 2026

5  out of  5
rating by Diana Aleman
"Great company!"
We responded:
"Hi Diana. We are proud to be a company that you can trust and we appreciate your business. We are here to help if you ever need anything or have questions. Thank you!"
Profile photo of Jackie Arias

Jackie Arias

April 10, 2026

5  out of  5
rating by Jackie Arias
"Glenda was very attentive and took the time to gather all the information for my account. She made everything feel easy and well organized, overall a great experience."
We responded:
"Hi Jackie. Thank you for your kind words! Glenda takes a lot of pride in her work and I'm glad you had a great experience. We all look forward to assisting you in the future!"
Profile photo of NeighborPine623 ,

NeighborPine623 ,

April 10, 2026

5  out of  5
rating by NeighborPine623 ,
"I had a great experience with State Farm insurance. Issac was incredibly nice, patient, and helpful throughout the entire process. He answered all my questions clearly and made everything easy to understand. I truly appreciate his support and excellent customer service."
We responded:
"Hi and thanks for sharing your experience! Our goal is to provide clear answers and excellent customer experiences. I'll be sure to share your kind words to Isaac. I know he'll love hearing that he succeeded in making you confident in your decision process! "
Profile photo of SHAY RUB

SHAY RUB

April 10, 2026

5  out of  5
rating by SHAY RUB
"Glenda was very courteous and knowledgeable. She answered all my questions! Very helpful"
We responded:
"Thanks for your feedback! Providing helpful and attentive service is top priority and I'm glad Glenda was able to assist you so well. I look forward to serving you again!"
Profile photo of linda Ramirez

linda Ramirez

April 10, 2026

5  out of  5
rating by linda Ramirez
"Customer service is great all around, Glenda is outstanding especially, she very kind and helpful."
We responded:
"Hi Linda. I'm glad to hear that you had a good experience with our team. I'll let Glenda know that you think she's awesome! I appreciate you and can't wait to see you again!"
Profile photo of Here come dat boi

Here come dat boi

April 10, 2026

5  out of  5
rating by Here come dat boi
"Swapped to State Farm from Progressive for basically the same price but they helped me get WAY better coverage! My family WILL!! Be BACK!!"
We responded:
"Thank you so much for making the switch and sharing your experience! I'm glad we were able to get you better coverage without breaking the bank. Can't wait to see you and your family again!"
Profile photo of Naomi Antunes

Naomi Antunes

April 10, 2026

5  out of  5
rating by Naomi Antunes
"Hannah is very thorough and quick. She went above and beyond!"
We responded:
"Hi Naomi. Thanks for the great shoutout! I'm glad we were able to help you so quickly and thoroughly. Hannah is awesome and I'll definitely let her know you said that! "
Profile photo of Avery Plata

Avery Plata

April 10, 2026

5  out of  5
rating by Avery Plata
"If you’re looking for insurance go to Sonia Flores's office! Their team is amazing! Hannah helped me with my auto insurance and had so much patience and knowledge when it came to my questions about coverages.She is truly amazing at her job!"
We responded:
"Hi Avery. Thank you for your kind words and for trusting me with your insurance needs. Hannah is knowledgeable and I'm glad she made you feel confident in your decision. I appreciate you and look forward to serving you in the future!"
Profile photo of Danny Haro

Danny Haro

March 12, 2026

5  out of  5
rating by Danny Haro
"I cannot recommend Sonia Flores at State Farm enough. Navigating insurance can be stressful, but they made the entire process seamless and transparent. They took the time to explain my coverage options and truly had my best interests at heart when I needed help. It’s rare to find this level of professionalism these days!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that our office was able to make the insurance process smooth and clear for you. Your recommendation means a lot to us, and we’re here anytime you need assistance in the future!"
Profile photo of gil reyna

gil reyna

October 4, 2025

3  out of  5
rating by gil reyna
"So I called asking for a closer location. Being that I was not near this one, the person that answered call gave me the wrong address. I guess she thought this was funny. Well this is far from. Being professional. This place where they hold themselves above average. And will do their best to help their customers. They send me to a place where cars are fixed when. They're wrecked.3103 s.w. military dr, this is upsetting. But did she care, afterwards I went to state farm asked for Sonia, F they said she was busy. I asked the front desk girl if Sonia F was the owner she said yes."
We responded:
"Hi Gil, I'm so sorry to hear that you were lost trying to find my office. I have been at the same location for 16 years and Military Dr covers such a large distance, it can be confusing. I was glad to hear that you found my office and were able to get your ID cards! Thank you."
Profile photo of Wayne Lampkin

Wayne Lampkin

September 5, 2025

5  out of  5
rating by Wayne Lampkin
"Auto insurance excellent customer service"
We responded:
"Hi Wayne. Thank you for your 5 Star Review. It's nice to hear that you found State Farm's rate reasonable and I hope that you find our office service is superb. I look forward to being here to help you with your insurance needs. Thanks again! Sonia Flores "
Profile photo of Patricia Yanez

Patricia Yanez

April 18, 2025

5  out of  5
rating by Patricia Yanez
"Amanda Gonzalez was so helpful and provided superior customer service. I am so appreciative of her help!!"
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Amanda. Your support means a lot to our team, and we look forward to serving you again soon!"
Profile photo of Rumia Parvin Chaity

Rumia Parvin Chaity

February 16, 2025

5  out of  5
rating by Rumia Parvin Chaity
"Amenda Mandoza is an amazing person. I’m new in Texas and she is helping me with my car insurance.She even offered me and my husband bags of cookies and Callander.Awesome customer service. I recommend this place.very helpful.thank you guys ❤️"
We responded:
"Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with us. It makes us so happy to know that you enjoyed working with Amanda. We are grateful for your kind words. I hope you enjoy those Girl Scout cookies! - Sonia"
Profile photo of Michael Garcia

Michael Garcia

December 19, 2024

5  out of  5
rating by Michael Garcia
"Gave my information when I needed it within a minute"
We responded:
"Hi Michael. Thank you for your feedback! I'm glad we could provide you with the information you needed quickly. We strive to be responsive and efficient, and it's nice to know that we met your expectations. -Sonia"
Profile photo of Mike Hernandez

Mike Hernandez

November 4, 2024

4  out of  5
rating by Mike Hernandez
"Great agent and staff. Always there to answer questions."
We responded:
"Thank you for your feedback! I'm glad to hear that our team has been helpful and responsive to your questions. We appreciate your support and are here for you whenever you need assistance! -Sonia"
Profile photo of Osvaldo Perez

Osvaldo Perez

August 3, 2024

5  out of  5
rating by Osvaldo Perez
"Gracias a todo el equipo de Sonia flores para ayudar con las nesesidades de un seguro de auto y casa"
We responded:
"Thank you, Osvaldo. It was a pleasure to help you get your policies started. I look forward to serving your insurance needs for many years!"